Terms & Conditions

Between Sessions ("Between Sessions", "we", "us", "our") is operated by Wanakee Smith, a sole proprietor. By using the Between Sessions application and website (the "Service"), you ("you", "user") are entering into a binding agreement with Wanakee Smith.

By creating an account, accessing, or continuing to use the Service, you agree to be bound by these Terms & Conditions and our Privacy Notice. If you do not agree, you must stop using the Service.

You confirm that you are of legal age in your jurisdiction to form a binding contract and, where you are using the Service on behalf of an organization, that you have the authority to bind that organization.

Between Sessions is a self-reflection and emotional check-in companion designed for moments between therapy sessions. It helps you log feelings, body sensations, and reflections, and produces summaries you can share with your therapist.

The Service is not a medical device, not therapy, and not a crisis service. It is not a substitute for professional mental health care, diagnosis, or treatment. If you are in crisis or thinking about harming yourself, please contact your local emergency services or a qualified professional immediately.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly if you suspect any unauthorized use of your account.

You agree not to misuse the Service. You will not:

• use the Service for any unlawful, fraudulent, or harmful purpose;
• send spam, phishing, or other unsolicited communications;
• infringe the intellectual property or privacy rights of others;
• attempt to interfere with the security or integrity of the Service, including by introducing malware, probing for vulnerabilities, or scraping data;
• reverse engineer, decompile, or attempt to derive the source code of the Service;
• resell, redistribute, or sublicense the Service or any part of it;
• circumvent any technical limitations, usage caps, or access controls.

You retain ownership of the reflections, statements, and other content you create in the Service ("Your Content"). You grant us a limited, worldwide, non-exclusive license to host, store, process, and display Your Content solely for the purpose of providing the Service to you.

The Service, including its software, design, text, graphics, branding, and documentation, is owned by Wanakee Smith and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected, for personal, non-commercial purposes.

Paid plans are billed on a recurring basis (monthly or yearly) until cancelled. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment processing, billing, taxes, cancellations, and refunds are handled by Paddle and governed by Paddle's Checkout / Buyer Terms. Please also see our Refund Policy for details on our money-back guarantee.

We strive to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free, secure, or that defects will be corrected immediately. Access may be temporarily suspended for maintenance, updates, or events beyond our reasonable control.

We may suspend or terminate your access to the Service at any time, with or without notice, if:

• you materially breach these Terms;
• your subscription payment is not received or is reversed;
• we reasonably believe there is a security or fraud risk to the Service or other users;
• you repeatedly or seriously violate our policies.

You may stop using the Service and cancel your subscription at any time. Following termination, you may request export or deletion of Your Content for a reasonable period before it is permanently deleted from our active systems.

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Wanakee Smith will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the Service.

Our aggregate liability for any claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) USD $50.

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

You agree to indemnify and hold harmless Wanakee Smith from any claims, damages, or expenses arising out of (a) Your Content, (b) your unlawful or unauthorized use of the Service, or (c) your breach of these Terms.

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes.

These Terms are governed by the laws of the United States and the state in which Wanakee Smith resides, without regard to conflict-of-law principles. Any disputes will be resolved in the competent courts of that jurisdiction, unless otherwise required by applicable consumer protection law.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, internet outages, government action, or third-party service failures.

Questions about these Terms can be sent to kekee28@gmail.com.